People’s Bank

People’s Bank – 3/18/20

Effective Thursday, March 19, 2020, we will be changing the service level of our branches to protect the health of our employees and customers.

Drive-thru service remains open.
Most locations will offer lobby service by appointment only.
Six locations will be closed. Please see below for details.

Effective Thursday, March 19, the following branches will close or be open by appointment only. We will provide updates and guidance to customers as there are any additional changes to our operations.

Drive-Thru Banking
Drive-thru banking is open at all locations with drive-thru banking service.

Branch Closures
Night drop at these branches will be checked at 9 a.m. and 4 p.m. Monday through Friday.

• Everett Financial Center

• Snohomish Office at Fred Meyer

• West Lynden Office at Safeway

• Fairhaven Office at Haggen Fairhaven Market

• Mount Vernon Office at Haggen Foods

• Freeland Home Loan Center

• All branches are closed on Saturdays.

Branches with Limited Service
The following locations will be open by appointment only beginning March 19. To schedule an appointment, please call the branch directly. Night drop at these branches will be checked multiple times during the day. All branches and drive-thru banking services will be closed on Saturdays. Drive-thru banking services will continue to remain open Monday-Friday.

• Snohomish County Branches Open by Appointment Only 

  • Edmonds Office

  • Mill Creek Office

  • Evergreen Way – Drive-thru open

• King County Branches Open by Appointment Only 

  • Ballard Financial Center

  • Magnolia Office

• Whatcom County Branches Open by Appointment Only 

  • Lynden Financial Center – Drive-thru open

  • Lynden Fairway Office – Drive-thru only

  • Everson Office – Drive-thru open

  • Cordata Office – Drive-thru open

  • Downtown Bellingham Office – Drive-thru open

  • Ferndale Office – Drive-thru open

  • Barkley Financial Center – Drive-thru open

• Skagit County Branches Open by Appointment Only 

  • Mount Vernon Financial Center – Drive-thru open

  • Anacortes Office – Drive-thru open

  • Burlington Office – Drive-thru open

• Island County Branches Open by Appointment Only 

  • Coupeville Office – Drive-thru open

  • Oak Harbor Financial Center – Drive-thru open

• Chelan/Douglas County Branches Open by Appointment Only 

  • Wenatchee Financial Center – Drive-thru open

Customer Contact Center
If you need any assistance conducting transactions, managing accounts, or signing up for online/mobile banking, our customer contact center representatives are available at (800) 584-8859 or https://www.peoplesbank-wa.com/contact-us/.

The Customer Contact Center is available during regular business hours and will continue to be open on Saturdays; however, you may experience longer than normal call times.

Customer Service Hours:

• Monday – Friday: 8:00 a.m. – 6:00 p.m.

• Saturday: 9:00 a.m. – 4:00 p.m.

Regular Updates
Updates, including any changes to our operations, are available on our website and social media pages. We have created a comprehensive guide to banking safely and securely with up-to-date branch information here: https://www.peoplesbank-wa.com/covid-19.

Our highest priority is the health of our customers and employees. Our goal is to provide exceptional service throughout this time, and we appreciate your understanding and patience as we work together to keep our customers, employees, and community members safe.